Resume
Work Experience
Oracle, Inc.
User Experience Team Manager, Feb 2022 – Present
- Managing a multi-national UX commerce consulting team for Oracle’s Retail Global Business Unit
- Managing front-en development team, in addition to design team
- Oversaw accessibility evaluation of high-profile customer’s website
Senior Principal User Experience Designer, Jun 2021 – Jan 2022
- Oversaw design team on all projects, internal and client-facing
- Led creation of design system used on all consulting projects
- Supervised design of the organization’s Commerce Cloud “Accelerator”
Principal User Experience Designer, Mar 2017 – Jun 2021
- Oversaw design of commerce sites for Fortune 500 clients
- Led 10-person design team on major site redesign for a large department-store retailer, resulting in double-digit conversion increase
- Assisted project management team on complex, high-profile project for Northeastern grocery chain
User Experience Designer, Oct 2014 – Feb 2017
- Continued UX role in Oracle’s Retail Global Business Unit after acquisition
MICROS-Retail, Inc.
User Experience Designer, Apr 2013 – Oct 2014
- Collaborated regularly with developers and creative designers
- Participated in requirements gathering with clients and translated those requirements into wireframes
- Created test plans for user testing and moderated testing sessions
Echo360, Inc.
User Experience Designer, Jan 2013 – Mar 2013
Team Detroit
User Experience Architect, Oct 2012 – Dec 2012
University of Michigan Institute for Social Research
Research Technician Associate, Jul 2007 – Oct 2012
- Researched and presented paper at the 2008 ISPP conference in Paris
- Developed and analyzed various national surveys
Education
University of Michigan School of Information, Ann Arbor, MI
Master of Science in Information, Human Computer Interaction, Apr 2012
University of Michigan, Ann Arbor, MI
Bachelor of Arts, Psychology, Apr 2007
Skills
- Comparative analysis
- Contextual inquiry
- Diary study
- Flow diagramming
- Focus groups
- Heuristic evaluation
- Interaction mapping
- Persona creation
- Storyboarding
- Survey research
- User testing
- Wireframing
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- Agile Methodologies
- Accessibility Evaluations
- Some HTML/CSS/JS
- Some Python
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- Adobe Photoshop/Illustrator
- Axure RP
- Figma
- Qualtrics
- Sketch